Job Description

We are looking for Team Coordinator with strong communication skills, superior customer service abilities, and an eye for detail to add to our growing team.

Responsibilities include but are not limited to:

  • Providing overall agency support and assistance via phone calls and email
  • Building relationships with agency management teams via phone, email, and face-to-face interactions
  • Assisting with agency reporting to manage their agents and book of business
  • Assisting agencies with contracting and new business application processes
  • Assisting with inquiries and questions regarding agent commission payments
  • Training agencies on use of Ritter built online tools
  • Managing agency outreach projects via email and phone call
  • Providing administrative support to Sales & Marketing such as coordinating schedules and appointments and assisting in hosted events
  • Minimal regional travel is required during our business season

Qualifications include:

  • Bachelor’s Degree in marketing, business, or related field preferred but not required
  • 2+ years of customer service and/or administrative experience
  • Effectively communicate orally and in writing
  • Superior customer service skills
  • Solid organizational and administrative skills
  • Ability to multitask in a fast-paced environment
  • Experience with Microsoft Office suite with advanced Excel experience