Job Description

Ritter Insurance Marketing is looking for a Licensed Health Insurance Agent to join our direct-to-consumer call center. This is a telesales position that offers a hybrid work-from-home schedule upon completion of training.

Responsibilities include but are not limited to:

  • Providing exceptional service and insurance solutions to new and current customers seeking Medicare health coverage
  • Providing superior customer support via phone, email, or face-to-face communication in a timely and accurate manner
  • Identifying customer needs through active listening and finding appropriate product and service solutions to meet customer needs
  • Providing call back and follow up calls as needed
  • Completing coverage applications for clients during sales calls and/or appointments
  • Meeting all production and quality standards
  • Working closely with Customer Service team and transfer calls as needed
  • Assisting with training new team members as needed

 

Skills / Requirements

  • High School Diploma or equivalent is required
  • Health insurance license in PA required
  • Minimum of 2 years of call center experience is preferred
  • Knowledge of the insurance industry is helpful, particularly Medicare
  • Excellent written and verbal communication skills, especially over the phone
  • Experience with Microsoft Office is required