Job Description

We are looking for a knowledgeable, investigative Commissions Analyst to add to our expanding team.


Responsibilities include but are not limited to:

  • Downloading, formatting, importing, and verifying commission reports from numerous insurance carriers.
  • Uploading reports into our internal payment system.
  • Coordinating payment processing with accounting.
  • Utilizing internal reporting, carrier reporting, excel, and access to analyze discrepancies and payment issues.
  • Communicating with insurance carriers regularly to streamline processes, ensure accuracy, and resolve outstanding commission issues.
  • Working in conjunction with internal IT administrators, service support representatives, and accounting to resolve payment questions and concerns in a timely and accurate fashion.
  • Handling escalated commission issues and provides full service resolution.
  • Working in conjunction with internal operations departments to resolve payment inquiries in a timely and accurate fashion. 
  • Working closely with Accounting to assist in booking payment transactions from our agent payment system. 
  • Manually calculating agent payments for quarterly payouts as needed. 
  • Completing special assignments or projects as requested from upper management. 

Skills / Requirements

Qualifications include:

  • Associates Degree or higher is required.
  • Experience with Microsoft Office Suite and the ability to learn proprietary computer systems needed.
  • Prefer backgrounds in Finance, Accounting and/or Payroll.
  • Should be comfortable performing mathematical calculations. 
  • Superior skills in Excel and Access are imperative.
  • Effective communication, both orally and in writing.
  • Positive attitude and the ability to work well with others is needed.
  • Analytical skills are imperative.
  • Knowledge of insurance commissions is a huge plus.